ISO 9001 Quality Management
Consistent, auditable processes delivering reliable quality and continual improvement
ESG & Responsible Business
Cornerstone of our business
As a fourth-generation family business, Daltons takes a long-term view of its responsibilities to customers, employees, partners and the environment. Our approach to environmental, social and governance (ESG) matters is practical, standards-led and embedded in how we operate day to day.
We believe responsible business means operating safely, ethically and sustainably, while supporting customers with reliable machinery, training and long-term technical support.
Environmental responsibility
Daltons is committed to managing its environmental impact responsibly and supporting customers in adopting efficient, modern manufacturing technologies.
Our environmental approach is guided by ISO 14001 and focuses on continuous improvement across our operations. This includes responsible use of energy and resources, reducing waste where possible, and extending the working life of machinery through rebuilds, upgrades and preventative maintenance.
By supplying modern, efficient machinery and supporting customers with refurbishment and upgrade solutions, we help reduce unnecessary waste and improve long-term operational efficiency across manufacturing environments.
Social responsibility
People and safety are central to everything we do. Daltons works to protect the wellbeing of employees, customers and machine operators, while supporting skills development across industry and education.
Health and safety is managed under ISO 45001, with clear procedures, training and safe systems of work for our engineers and support teams. We regularly work in environments where safety is critical, including education, public sector and regulated industries.
As an IOSH Approved Training Provider and PIABC Quality Assured organisation, we deliver certificated operator training that helps raise standards, improve competence and reduce risk. Training is delivered by experienced machinists with formal teaching and assessing qualifications.
Daltons is also proud to be Disability Confident Committed, supporting inclusive working practices and fair access to employment.
Governance
Strong governance underpins the long-term sustainability of our business and the service we provide to customers.
Our quality management systems are certified to ISO 9001, ensuring consistency, accountability and continuous improvement across all areas of operation. We maintain clear processes for customer service, supplier management, engineering support and training delivery.
Daltons works with long-standing European manufacturing partners, many on an exclusive basis, selected for their engineering quality, ethical standards and long-term commitment to customers.
Data protection and cyber security are taken seriously, with Cyber Essentials certification in place to protect customer and business information.
Accreditations, memberships and standards
Daltons holds a range of recognised accreditations and memberships that reflect our commitment to quality, safety, responsibility and professional standards.
These accreditations support our work across manufacturing, education, public sector and regulated industries, and are regularly reviewed and maintained.
Quality, environmental and health and safety management
ISO 14001 Environmental Management
Structured environmental management promoting efficiency and responsibility
ISO 45001 Occupational Health & Safety
Proactive health and safety management protecting people and working environments
Training and professional standards
PIABC Quality Assured
Independently assessed training quality for confidence and compliance
IOSH Approved Training Provider
Recognised training delivery aligned with industry health and safety standards
Compliance, assurance and supply chain
Constructionline
Prequalified supplier meeting construction and public sector standards
Cyber Essentials
Government-backed protection against common cyber security threats
JOSCAR
Approved supplier for defence, aerospace and security supply chains
SafeContractor
Verified health and safety compliance for contractors and service providers
Industry bodies and memberships
Manufacturing Technologies Association (MTA)
Membership supporting best practice across UK manufacturing technologies
Association of Industrial Laser Users (AILU)
Professional body promoting safe and effective laser technology use
Inclusion
Disability Confident Committed
Commitment to inclusive, fair and accessible employment practices
Responsible supply chain and partnerships
Daltons believes that responsible business extends throughout the supply chain. We work closely with trusted European manufacturers and UK partners, many over long periods, ensuring shared standards of quality, ethics and customer care.
Our exclusive and long-term partnerships reduce supply chain risk, support product continuity and ensure customers receive reliable support throughout the life of their machinery.
ESG in practice
Our ESG commitments are reflected in practical actions across the business, including:
Rebuilding and upgrading machinery to extend service life and reduce waste
Delivering certificated training to improve safety and competence
Providing LEV testing to support healthier working environments
Supporting education and skills development across industry
Maintaining safe systems of work for engineers and customers
Supporting local charities, youth sporting events and culture
We focus on continuous improvement rather than short-term claims, reviewing our practices regularly as standards and expectations evolve.
Experience Daltons Firsthand
From our heritage to our leading machine brands, everything we do is focused on your success. Visit us, meet the team, and see our machines in action. Start the conversation today.
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