FAQs
Q Do all machines conform to PUWER 98?
All machines bought from Daltons must comply with PUWER 98.
Q Are the machines up to current health and safety standards?
All machines bought from Daltons are compliant with current health and safety regulations. It is however up to the user/ owner of any work equipment to ensure that a full risk assessment is carried out on the machine before use. Regular inspection is advised to ensure all aspects of the equipment are functioning correctly. Daltons offer a full range of Support Services to take care of this.
Q What warranty do new machines have?
New machines are guaranteed in accordance with the terms of warranty issued by the manufactures of the equipment. If commissioned by Daltons engineers then all parts, labour and travelling time is covered for the first year. For details on commissioning please contact the Support Services department.
Q What warranty do used machines have?
Condition A – Rebuilt and Almost New machines are guaranteed for a period of twelve months from the date of despatch, ie we undertake to correct free of charge any parts found to be defective as a result of faulty workmanship or negligence in our own works but do not accept responsibility for faults, breakdowns, etc, which may occur due to insufficient or incorrect maintenance, usage of the machine beyond the capacity/performance for which it was designed or running adjustments. Neither can we be responsible for work carried out by the purchaser or any contractor other than that authorised by ourselves
Condition B – Serviced machines are covered by six months warranty against electrical or mechanical breakdown only. In all categories we disclaim all liability for consequential damage or loss of production and parts alleged faulty must be returned carriage paid for inspection at our works It should be noted that correct installation on satisfactory foundations and electrical connection to adequate power supply are the purchaser’s responsibility and failure to implement any of these procedures will automatically invalidate the warranty. Guarantee periods calculated from date of invoice.
Special Offer machines do not incorporate a warranty but as with other used machine categories described are supplied on free approval in UK. ie may be returned within 30 days of date of despatch should any non-conformance be found with the appropriate condition category as defined above. If however such a machine has been specially obtained at customer request specifically to suit individual requirements this arrangement would not apply. Inability of a machine to perform tasks other than those for which it was specifically designed do not constitute grounds for return and modifications or changes to specification implemented at purchaser’s request either before or after delivery also invalidate this option.
Q What do the machine conditions mean on used machines?
We categorise our used machinery into three ‘conditions’; Condition A – Rebuilt and Almost New, Condition B – Serviced and Special Offer.
Condition A - Rebuilt
Rebuilt machines are totally remanufactured. All parts are disassembled cleaned and reground if necessary with all wearable parts (ie bearings, brake shoes etc) replaced. All aspects of current health and safety legislation are adhered to. The machine is repainted inside and out for a finish that is comparable to new. Regardless of age all Condition A machines carry a 12 month warranty (subject to terms and conditions).A 30 day approval period applies as with all used equipment supplied in the UK (subject to terms and conditions)
Condition A – Almost New
Almost new machines is applied to equipment that has seen little or no work and is in a very good condition. Often the equipment is still within the manufactures warranty. Regardless of age all Condition A machines carry a 12 month warranty (subject to terms and conditions). A 30 day approval period applies as with all used equipment supplied in the UK (subject to terms and conditions)
Condition B – Serviced
Serviced machines covers the majority of used equipment. The machine is fully tested both mechanically and electrically and any defective parts are replaced. All aspects of current health and safety legislation are adhered to. Nothing is done to the aesthetics of the machine. All Condition B – Serviced machines carry a 6 month warranty (subject to terms and conditions) A 30 day approval period applies as with all used equipment supplied in the UK (subject to terms and conditions)
Special Offer
In the case of used machines, special offer equipment is electrically checked only. All aspects of current health and safety legislation are adhered to. Special Offer machines do not carry a warranty. A 30 day approval period applies as with all used equipment supplied in the UK (subject to terms and conditions)
